Information Reporting Staff

Discussion in 'Staff Feedback' started by MineCity, Aug 7, 2017.

  1. MineCity

    MineCity Information Account
    Staff Member

    Joined:
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    All MineCity staff members are required to remain mature and professional at all times. If you ever feel that a staff member is not properly upholding the requirements that are in place for them, we highly encourage you to create a staff report against them. Doing so gives the upper staff team valuable information on how staff members are acting when they are interacting with the community.

    Staff reports can only be viewed by the server owners and will stay confidential. There is no need to worry about anyone finding out that you reported a staff member. All reports will be handled by a server owner as soon as possible.

    When creating a staff report, it is crucial that you include as much appropriate evidence as possible. Doing so allows us to see firsthand what the staff member has done wrong, and allows us to properly decide whether or not the staff member’s actions deserve consequences. Without valid proof, we cannot take any action against the staff member. As a result, we ask that you please be sure to include either video evidence or screenshots of the incident that clearly depict what the staff member has done wrong. Please note that all videos and screenshots must include your entire screen. This is to ensure that the evidence has not been tampered with in any way. If you would like more information on how to record your screen, please refer to our information thread on reporting players.

    We highly value your input on how our staff members are behaving, and it is crucial that you report staff members so that we are aware if something needs to be changed. Thank you for helping us to improve our staff team!
     
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